About Sugar Market

Sugar Market, previously Salesfusion, is pleased to have joined the SugarCRM family! Both Sugar and Sugar Market view customer experience as the next stage of innovation in B2B, but also feel it’s a shared and fundamental element of our core values as a unified solution. With a curated toolset that includes highly intuitive campaign builders, advanced automations and superior reporting, Sugar Market focuses on what matters most to marketers—streamlining campaign creation, understanding engagement, improving conversions and driving more revenue. Combined with Sugar Sell and Serve, businesses can now track, measure and monitor prospect and customer experiences through every Marketing, Sales and Support engagement.

Our Platform: We provide the only enterprise-grade marketing automation platform purpose-built for mid-sized marketing teams. Our infrastructure is reliable and scalable. Our seamless, native integrations to all the leading CRM platforms means you are up and running in no time, without the need for third party assistance. Our standard is reliability and scalability.

Our Customers: All things at SugarCRM—product updates, support model, service offerings—evolve as our customer needs change. We specialize in companies with mid-sized marketing teams who have a lot to get done, and don’t have time to listen to the noise. Unlike many marketing automation platforms, SugarCRM is upfront about the costs of the platform, providing all functionality without add-on fees. There are no up-charges for contacting support. No charges for advanced features. You get unlimited email sends, unlimited users, unlimited API calls, and unlimited access to the best analytics tool in the market. Our standard is making our customers successful.

Our People: We are a team of do-ers, dreamers, thinkers, and techies, and our vision goes beyond the platform. As a customer, you get access to our in-house marketing experts that ensure your successful adoption of marketing automation–both the technology and the business practice. Our support team is available to customers via phone and email and we know our customers on a first-name basis. Our dedicated onboarding team offers a personalized approach to training. I guess you can say we’ve got our priorities right.